An ultra-high resolution template of the CX-Led Architecture Framework TM in one PDF file. Useful as a quick reference for teams working in a transformation program or as a socialization artefact of the philosophy of being CX-Led.
Example use cases:
- Current State Architecture mapping
- Future State Architecture mapping
- Complementary view of a Service Blueprint
- Complementary view of Technical Architecture diagrams
- Complementary view of Customer Journey maps